Frequently Asked Questions about the GayTravelr app

General Information

  1. Is the app available on both iOS and Android?

  2. Is there a fee to use the app?

    • The app is free to download and use.

  3. How often is the app updated with new features or content?

    • We regularly update the app with new features and content. Check the app store for the latest version.

  4. Are there any community guidelines or rules I should be aware of?

    • Yes, we have community guidelines to ensure a respectful and safe environment for all users. For uploaded images, we do not allow any nudity.

How To

  1. How do I download and install the app?

  2. How can I create an account?

    • Open the app, tap on "Profile," and follow the instructions to create a new account. You can sign in with your Apple ID, Google or with email. (Functions may vary between iOS and Android.)

  3. Can I use the app without an account?

    • Yes, you can explore the app without an account, but creating one enables you to save favourites and access additional features such as sharing your travel profile.

  4. How do I reset my password?

    • If you have created an account using your email address you may reset the password via the login page.

  5. How can I add or suggest a new location/event to the app?

    • To add or suggest a location/event, go to the app's menu, select "Suggest a Location/Event," and fill out the form.

  6. Can I access my favorites across different devices?

    • Yes, your favorites are saved to your account, so you can access them on any device where you're logged in.

  7. How do I report incorrect information or issues with a location/event?

    • Use the "Report" button on the location/event page to inform us of any inaccuracies or issues.

  8. How can I delete my account?

    • If you want to delete your account, go to your profile and press Edit profile. At the bottom of the view you will find the delete function. Read more about user data deletion.

  9. How do I change my account settings or update my profile?

    • Go to the profile menu in the app to update your profile or change account settings.

  10. Can I share locations/events with friends who don't have the app?

    • Yes, you can share locations/events via social media, email, or text directly from the app.

  11. How do I find events happening near me?

    • Use the map to zoom to your location or via Explore. Here you can find the upcoming events.

  12. Is there a way to filter venues by type or amenities?

    • Yes, use the filter options (next to the search-field) to narrow down venues by type, amenities, and other criteria.

  13. Can I submit feedback or suggestions for the app?

    • Absolutely! We welcome your feedback. Please use the feedback option in the app settings.

Technical Problems

  1. What do I do if the app crashes or won't open?

    • Try restarting the app or your device. If the problem persists, check for updates or contact support.

  2. How can I contact customer support?

    • Customer support can be reached through the app's help section or by emailing our support team directly.